Do you require Direct Billing to your insurer for massage benefits? Our clinic is happy to request payment from the insurers listed here we recommend checking with your benefits provider for answers to any questions / details. Ex. some insurers require a doctors note before you're eligible for massage reimbursement. If your insurance company is unable to provide a proper acknowledgment of your coverage/ claim at the time of your appointment, the client is still required to pay for their massage service prior to leaving the clinic and given a receipt to send into your benefits independently.
Going to Arrive Late?
We understand that traffic and work duties can't be avoided; a courtesy call if you are going to be late is always appreciated. (780)484-0401
If you arrive late, we may not be able to provide you with the entire session time you booked.
Clients who repeatedly arrive late may be asked to pay for the entire length of their session booked, even if their time is shortened due to their late arrival.
15+ minutes late with no contact and your appointment will be forfeited.
Please Leave Little Ones at Home
We love children; but they can be distracting to you, as well as our staff and other clients. Best to keep little ones at home; unless they are here for youth services. Older children who will quietly play on a tablet or colouring book you provide them are welcome to join you in the treatment room while you get your massage.
Make sure you receive a confirmation email following your booking. Any troubles, call us at 780-484-0401.
Please book under the name of the person attending the appointment.
Extra Precautions / Your Safety
Our clinic is taking extra precautions and preventative measures to ensure the safety of our staff and clients during COVID-19. We want you to feel confident about coming to our space and want to assure you we are taking every preventative measure to protect you.